The following fact sheets on default will explain the sequence of steps when a loan goes into default, and how the borrower can get the loan out of default. If the borrower doesn’t know who holds the loan, you can assist by looking up the loan information on the National Student Loan Data System. As an alternative, you can suggest that the borrower use the NSLDS Web site (requires a PIN) or call the Federal Student Aid Information Center at 1-800-4 FED AID (requires name, social security number, and date of birth). Read the entire document  Click Here

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